The Directorate General of Civil Aviation (DGCA) has drafted a new rule which if implemented will enable air travellers to get their compensation in case there is a cancellation or delays in flights which have not been caused by situations like fog or any reason beyond the control of the airlines.
According to the new rules, the financial compensation will be given only if the amount of the ticket cost is higher than the compensation amount. The passengers will be offered choice of a refund at the price the ticket was purchased, a flight to the first point of departure and alternative transportation to the final destination wherever applicable. In addition, they will be given free meals / refreshments and hotel accommodation, including transfers if necessary.
